Shipping policy
Thank you for shopping with Adara and Eve.
We’re committed to delivering your order as quickly and safely as possible. Below is our shipping policy, which outlines how and when you can expect your items to arrive.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You’ll receive a confirmation email once your order has been dispatched. If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience during these times.
Shipping Provider
We ship all orders via Australia Post. Once dispatched, you will receive tracking information so you can follow your order’s journey.
Shipping Rates & Estimated Delivery Times
Shipping Method
Estimated Delivery Time
Standard Parcel Post : 3–7 business days
Express Post: 1–3 business days
Delivery times are estimates provided by Australia Post and may vary depending on your location.
International Shipping (NOT AVAILABLE AT THE MOMENT)
We currently DO NOT offer international shipping to selected countries. Shipping rates and delivery times will be calculated at checkout based on your destination. Please note: International orders may be subject to customs duties and taxes. These are the responsibility of the customer and are not included in the shipping fee.
Shipping Restrictions •
Orders will be delivered to the shipping address provided at checkout.
Please ensure all details are accurate.
Order Tracking Once your order is dispatched, you’ll receive a tracking number via email. You can track your parcel on the Australia Post website: auspost.com.au/track
Damages & Lost Parcels
We are not liable for items lost or damaged in transit. If your parcel arrives damaged, please contact Australia Post directly to file a claim. We recommend keeping all packaging and tracking details for reference.
Contact Us If you have any questions about shipping or your order, please get in touch:
Email: adaraandeve@yahoo.com
Phone: Whatsapp
Hours: 8:00AM-5:00PM